On the basis of the basic technical operation and maintenance of the website, we suggest that the government units consider the expanded outsourcing services: 1. Website operation and management services (1) Assist in the implementation of the relevant documents / notification requirements of the superior departments on the website; (2) According to the requirements of the website evaluation index system, put forward suggestions for the optimization of the website column, and urge the implementation of the adjustment; (3) Read the network patrol network: inspect the abnormal problems of information update, error information, broken chain, page display and attachment of each column, and coordinate and urge the rectification; (4) Lower-level management: coordinate and urge all relevant departments to guarantee the content of their responsibility columns, and push the information of each responsible unit to the main station for review; (5) Coordination and docking: connect with superior departments, lower departments or third-party organizations and handle matters related to the website; (6) Letter processing of leadership mailbox: review the content of letters, and do a good job of classifying and urging the reply of letters; (7) Processing of open letters according to the application: receive, register, verify, sign, reply, complete, file and file according to the process of open application.
2. Website information assurance service (1) Information release: editing and publishing of information content on the website, processing and uploading of relevant pictures and videos on the website (the information comes from the user); (2) Information submission on national government websites: error correction processing and verification of information submitted by websites; (3) Information push of the website responsibility column of the superior competent department; (4) Emergency editing and release of special information such as emergency notice; (5) Rectification of the openness and transparency of government affairs on the website; 3. Disclosure of government affairs (1) According to the requirements of the third-party evaluation index system of government affairs openness of superior competent departments and the performance evaluation index system of government websites, put forward adjustment and optimization suggestions in the column of “openness of government affairs”, and be responsible for the modification and adjustment of the content part; (2) Supervise, inspect and guide the lower-level units to guarantee the content of the relevant columns of “openness of government affairs”; (3) Cooperate with the census unit to supervise the rectification of the column of “Openness of Government Affairs”; (4) Provide business answering and guidance services to the maintenance personnel of “government affairs openness” of subordinate units.
4. Census, rectification and training (1) Website survey and evaluation related work: according to the provincial website survey report and evaluation report, implement the problem rectification (content part), and form the rectification report; (2) Training for department, township and street webmasters: organize one or two on-site centralized training and unlimited remote training every year. Training content: detailed policy explanation, optimization of innovation and technical operation; 5. Information guarantee services for new government media (1) WeChat public platform and microblog information, typesetting and push update (the information comes from the user); (2) Emergency update and release of special information such as emergency and holidays; (3) Release statistics: the amount of new government media shall be released monthly, quarterly and annually, and corresponding statistical statements shall be made.
6. Online public opinion monitoring service Provide portal websites and other mainstream websites, and grasp and handle the public opinion in the first time.
7. Professional consulting services Innovation case packaging, website optimization and improvement of suggestions, etc.